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How do I contact public mobile support or submit a ticket

Bdem88
Good Citizen / Bon Citoyen

The chat bot just keeps asking me to log in, so I log in, and then it asks me to log in again. I'm definitely logged in. However, I can't figure out where to submit a ticket or contact support. 

4 REPLIES 4

Bdem88
Good Citizen / Bon Citoyen

Thank you greatly 

Phil_Adelphus
Mayor / Maire

If you can't get the chat icon bottom right of this page to work to submit a ticket, then use this link to private message customer service

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

You must be logged in to this community for this to work, which you must be if you are able to post here.

Bdem88
Good Citizen / Bon Citoyen

The chat bot just keeps referring me to dead end links that circle to nowhere. There never is a link that let's me submit a ticket or contact support from public mobile 

MichL1
Great Neighbour / Super Voisin

I have the exact same problem!!!! Can’t transfer my number and there is nobody there to help me 😔

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