07-29-2022 05:27 PM
07-29-2022 05:30 PM
@Andy1959 - unless you are having issues doing this in self serve, you do not need to follow advise from that first responder. But if you are having issues, then yes try that.
To change your credit card info. see how to change your payment method here:
https://www.publicmobile.ca/en/ab/get-help/articles/update-or-remove-your-payment-card
Have you ever created a self serve account before, if not you can register for one here:
07-29-2022 05:28 PM - edited 10-20-2022 04:16 PM
Login to My Account, Payment page, you can can update it there
click Manage Payment Method then Update Card information
Update: Change screenshot size
07-29-2022 05:28 PM - edited 07-29-2022 05:30 PM
tried use browser from computer, clear cache and cookies and use one page inPrivate mode,
To Login Page and go to payment, manage payment method and update card information and save payment.