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How can I get refund?

James64
Great Neighbour / Super Voisin

In order to transfer my mobile number to another service provider, I need subscription again. Can I get refund if I paid 

8 REPLIES 8


@James64 wrote:

Thank you so much! It worked:)


You might even find a plan with PM that you like and want to keep your PM account going.  🤗

James64
Great Neighbour / Super Voisin

Thank you so much! It worked:)

@James64 

log in to your PM account and look at Change my Plan...see if there's a much cheaper plan that you can take for 30 days.

HI @James64 

before you resume service, to to Change Subscription page on My Account and pick the cheapest plan and click Change Now and then make the payment to resume

James64
Great Neighbour / Super Voisin

Thanks for applying me  ! How can I resume for one month, I always pay for 3 months 

hTideGnow
Mayor / Maire

HI @James64 

sorry, no refund .  PM is a prepaid carrier and no refund for early renewal

You can resume service back for one month and port out closer to the end of the cycle so you wont waste money

hairbag1
Mayor / Maire

@James64 

nope...PM is a prepaid service...no refunds.

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