How can I get a PM SIM order information after 8 business days ?

[Hawk99]

Hi,

Do you have any ETA for my SIM order #238985 ?

Thank you,

Hawk99

[mm80]

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@Hawk99 wrote:

Thank you for the offer but I have already paid for the SIM, I'm not in the rush to get it but just wondering why such simpler order would take so much time to deliver.  It's not Amazon Prime but 10 business days...

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Amazon offers free Prime trial if it wasn't used before.  That could help with faster shipping. 

[darlicious]

@Hawk99 

I just got my credit card bill in the mail 4 days after the due date! Canada Post is suffering the affects of COVID-19.

[Hawk99]

Thank you for the offer but I have already paid for the SIM, I'm not in the rush to get it but just wondering why such simpler order would take so much time to deliver.  It's not Amazon Prime but 10 business days...

[Jb456]

OP still has not logged in from his/her original post. Oh well would have gave him/her a free sim. Hope he/she gets the one ordered.

Enjoy the weekend everyone!

[Jb456]

Nada. Will log in tomorrow. 

[Jb456]

@Hawk99  I just logged in but see you haven't been back since yesterday. I'll log back in later tonight if you want to send me a private message

JB

[mm80]

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@Hawk99 wrote:

Hi,

Do you have any ETA for my SIM order #238985 ?

Thank you,

Hawk99

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You can try Canada Post tracking and type the order number. If the tracking makes no sense, that's another company that used the same reference. This method only works if Public Mobile sent the sim with tracking.

[Jb456]

@Hawk99  Private message me. I'm on the south shore. I'll log in tomorrow to check for your message.

Night all!

[darlicious]

@Hawk99 

Maybe @Jb456 can help you out. He took a little time off but if you send him a private messsge he will probably answer.

[Hawk99]

With the COVID-19 restriction in the Montreal area, only essential goods are physically available and non-essential goods have to be ordered online.

[Luddite]

@Hawk99  Where are you located? A nearby member may have a spare SIM.

[darlicious]

@Hawk99 

You may want to consider purchasing a sim card in a retail location. Where do you live ? You can find retailers by going to the store locater at the bottom of your screen. We can help you with some suggestions and/or there are many of us that have (too many) extra sim cards that they could supply to you if you live in the same area.

[Anonymous]

Hey @Hawk99 - There was a post from the moderators a couple of days ago, indicating that delivery of SIMs is going slow.

https://productioncommunity.publicmobile.ca/t5/Announcements/Courier-Delays/m-p/647439/highlight/tru...

[JK8 · Accepted solution]

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@Hawk99 wrote:

Hi,

Do you have any ETA for my SIM order #238985 ?

Thank you,

Hawk99

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Have a look at this thread regarding delays. Could be up to 3 weeks.

https://productioncommunity.publicmobile.ca/t5/Announcements/Courier-Delays/m-p/647439