How can I change my plan?

[millardliam]

Hello,

I've been using Public Mobile for 6-9 months now and I am interested in changing my plan. I currently have the $45 a month plan but my needs have changed greatly. I won't be needing Canad-wide calling or nearly as much data. I also may be leaving the country for awhile and would prefer not to pay in 3 month chunks. My account is currently disabled due to non-payment on my part. Can I change my plan to reactivate my account? The system is asking me to pay what I would ususally owe but I no longer require that plan. Thanks for all your help! 

Liam

[Luddite]

For extended absences here's my thinking: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...

[will13am]

Plan changes for a suspended account can only be done by the moderator team.  Please send them a private message and they will be able to take care of the change.  The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...