03-07-2018 02:56 PM - edited 01-05-2022 04:24 AM
Hello,
I've just joined public mobile. 90days & only talk, no text messages
However, I didn't know exact meaning about 'no text message'.
I can't get and send any message.
although I tried to change my plan, it will be activated at June 2018.
I did register Autopayment already.
How can I change my plan in now?
I want to change $25(unlimited talk & message) plan.
03-07-2018 04:00 PM
You will need to send a private message to
the @Moderator_Team,
giving them
1. your full name.
2. your phone number.
3. 4 digit PIN.
4. Account email address.
Detailed explanation of specific your Plan change .
them can help you a lot nice team service
good luck
03-07-2018 03:36 PM
Basically, your options are:
- let your current (no text) plan complete the 90-day cycle before it renews with your new (with text) plan.
- prepay and activate your new (with text) plan now but lose any remaining days on your existing (no text) plan. PM service is all prepaid, there are normally no refunds.
But I agree with @matbasm - the mods might be able to adjust your plan.
03-07-2018 03:00 PM
@JinKwon1015, send a private message to the moderator team. They can probably do it for you.
Click here to send them a private message.
Information regarding the moderators team can be found by following this link.