Friday - last edited Friday by computergeek541
Friday
@HJP ok then you just have to wait for reply from PM
Friday
for sim card PUK code:
If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Friday
i changed the code now its asking for puk code
Friday
How'd it get locked? Try 1234.
What was the exact error message?Different message, means different people to contact.
Friday
my sim is locked and i need the PUK CODE. i need my ph for many different reasons. work kids ect..Especially if I paid for it.
Friday
@HJP check the envelope beside the bell on upper right of screen. Might have to click on avatar then messages.
Friday
hi @HJP use this link to message support agent
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Friday - last edited Friday
If you managed to open a ticket then you just have to WAIT. I am waiting already 2 days and do not complain. They are busy as they get all kind of silly questions and they have to go through ALL of them one by one.
So just sit tight and you will be rewarded.
Friday
@HJP Use this link to send a private message to customer service, it is pre-addressed so just fill in the title, explain your problem in the message box and then hit Send
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Friday - last edited Friday
yes, use the message and into To field type CS_agent
it you can kick this @CS_Agent to get to their profile page and click Send message