01-11-2020 11:31 PM - edited 01-05-2022 10:18 AM
For tax purposes I need to print the payments for public mobile or show proof. Can I print some sort of statement? and How do I do this?
Solved! Go to Solution.
01-12-2020 06:44 PM
Here you go.....
AE_Collector
01-12-2020 03:26 PM
Please keep me posted on that! I need it for my accountant!
01-12-2020 12:44 AM
It took a couple of weeks from the time of my request but I just received a PDF emailed to me listing all billing transactions for the calendar year 2019 as I asked for.
In the next day or two I hope to post examples.
I hope they can find an easy way to get this online into our Self Serve accounts eventually..
AE_Collector
01-11-2020 11:57 PM
@BoomDigital wrote:For tax purposes I need to print the payments for public mobile or show proof. Can I print some sort of statement? and How do I do this?
@BoomDigital submit a ticket to PM and ask them for your statements. Provide them with your email and they will send them as a PDF file.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
01-11-2020 11:35 PM
If you need an official invoice for tax purposes, you will need to contact moderator.
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
Please provide the moderator the following information:
First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number:
Account #
Email address (if possible):
Requested Month / Period:
Amount paid: