Hotspot - what is going on?!

[THINKL]

I’ve just tried to use my iPhone as a hotspot (having done so many times - including today) and it now says contact PublicMobile to enable!!!

Why? It was enabled! 

[BKNS27]

@THINKL 

Great that it is working for you!

[softech]

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@THINKL wrote:

I think it was a glitch - it started allowing me to activate it again!  Thank yo

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@THINKL  all good then.  Gald it is working  🙂

[THINKL]

I think it was a glitch - it started allowing me to activate it again!  Thank yo

[softech]

@THINKL   so, issue is now resolved? or you meant it stopped working?

did you even reboot the phone?

[THINKL]

Thank you.  It was working a couple hours earlier and nothing in my settings has changed.

[THINKL]

Yes

[softech]

@THINKL 

your iphone hotspot ever work? or just first time testing it?

Check this

on your iPhone, go Settings -> Cellular -> Cellular Data Network -> PERSONAL HOTSPOT / APN -> sp.mb.com (or isp.mb.com ). Leave Username and Password blank.

Also, check  Settings --> Personal Hotspot --> Allow Others to Join is set accordingly 

[dust2dust]

Do you still have data left on your plan?

[BKNS27]

@THINKL 

Try enabling Bluetooth and WiFi at the same time then connect to the Hotspot.

I had to do this to connect my iPhone 8 that isn’t on any plans or carriers to my iPhone 14 Pro to use the iPhone 8.

[Handy1]

@THINKL  That’s strange indeed but here how to contact support 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437