Hotspot 3G only

[DudeMabee]

Hi

Public Mobile is 5G on my phone, however once inserted to our RV with a Winegard wifi system, it will only show as 3G.   The Winegard system requires a minimum 4G, so we have no wifi (coming from cell data/public mobile sim card).

All other cards used last year were no problem, they functioned as 4G in the Winegard system (Mint 4x, ATT 2x, Walmart 3x).

Anyone else experience and solve something similiar?

Thank you

[will13am]

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@DudeMabee wrote:

Yes will13am, I insert sim cards into the Winegard device.  This is the only one that has ever not functioned at 4G.  The other cards were phone only as well - Winegard insists on signing up for their services ($$$).  However forums all agree that any sim card will work; and I found that to be correct over the past year, until the Public Mobile card.

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There must be some kind of compatibility issue here.  As I said, the Public Mobile service is intended to be used with a phone.  If the SIM is inserted into a non phone device, you might experience unusual behavior.  Have you considered using a phone as a hotspot device?

[DudeMabee]

Thank you everyone, however I now do not think it is a Public Mobile issue.  I have inserted Mint and AT&T and they both come up as 3G as well.

I will keep searching for clues.

Cheers

[DudeMabee]

We have now tried my wife's public mobile as well with the same 3G result.  Odd.

[DudeMabee]

That is correct.  It utilizes the sim card/cell data and acts as a router for our phones and streaming normally.  It is just the Public Mobile card we recently tried that will not read at 4G for some reason.

You are correct, on my phone it is 5G, in the Winegard system, 3G.  The system will only function with 4G.

[DudeMabee]

Yes will13am, I insert sim cards into the Winegard device.  This is the only one that has ever not functioned at 4G.  The other cards were phone only as well - Winegard insists on signing up for their services ($$$).  However forums all agree that any sim card will work; and I found that to be correct over the past year, until the Public Mobile card.

[Rastin]

Is it possible that being inside your RV is causing a weak a signal causing you phone to drop to 3g. Try going outside and see if it's goes back to 4 or 5g. You may be getting a 5g signal but it could be week in your area you are in

[will13am]

@DudeMabee , are you inserting your Public Mobile SIM into into the Wineguard device?  Or are you hotspotting with your phone?  This service is intended to work with a phone, no IoT devices.  

[DudeMabee]

Sorry, the system works as a hotspot.   So it take the cell data and acts as a router to the rest of the RV in wifi.  It is the hotspot data only coming in at 3G that is the issue.