Hire more people

[SuePitt]

I think they need to hire more people or get a phone. Service isn't the best.

[BKNS27]

@SuePitt 

Did you already activated your SIM on the PM app?

[funpig1]

@SuePitt 

There is a porting assistance number you can try. Good luck.

[hTideGnow]

hi @SuePitt 

make sure you check Community inbox for reply.  The support centre opens at 9am ET, so, they will probably get to you this morning. 

[SuePitt]

I opened a ticket a couple hrs ago to get an online activation of my sim card. Still no response.

[hTideGnow]

hi @SuePitt 

i guess it is a request that is hard for PM to act on it.  Many carriers have Community so they can hire less.  With AI, they will hire even less

but if you like, you should open a proper ticket for PM support agent to push the request to the management