In addition to the extra charge on February 28 of $16.80, I have two other concerns about this account right now.
One is that even though I got charged for a new month of $56 on February 28 (plus the questionable charge of $16 and 80), it seems like I used up 250 mb of service, and then my phone has stopped working. I haven’t been able to use it for a few days and it doesn’t make any sense because the plan I am on has much more data than that as you can see from my previous bill.
The other issue I have is I wanted to ask about putting this on hold for a few months ? I have a flight out of the country leaving tomorrow and while I needed my phone quite a bit in the last few days I don’t need it after 1 PM tomorrow. I am only coming back in July or August but my date is not yet set. I’d be happy to pause the account and pick up with this full months worth of paid service when I first get back.
Hopefully you can help me arrange that, thank you.
