Hi I was trying to reset my account password with all check points being ticked for new password.

[xghee]

However, the system is keeping pop up red notice saying there is error with password resetting

[sadek]

@xghee

Delete all browsing history and try again. I hope It will fix the problem. I have fixed the same issue by deleting the browsing history.

[HALIMACS]

@xghee 

Are you 100% certain you're using the correct email address?

Check back in your email accounts to ensure it's the one that's receiving any emails from public mobile.

[hTideGnow]

HI @xghee 

Try to clear cache, close and relaunch the browser

or Try to use another browser