Help with number port in

[JustinaG]

Im unable to access customer support to assist with a phone number port. The number Id like to port in is a landline with one of bells subsidiary companies. Am I able to do this? Can a customer support agent help me with doing this?

Thanks

[JustinaG]

It says the phones number isn't eligible. I guess thats answers that.

Thanks for the help

[softech · Accepted solution]

@JustinaG most number can be ported but not all

you haven't submitted you porting request yet?? if not, please check if it is eligible to port first:

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

if eligible, please activate using PM app and request port in by providing account number. Please note it take as many as 7 days to port from landline 

[Handy1]

@JustinaG  First make sure the number can be ported in first . If it can just do it as you normally would  on activation or after picking  temp PM number and do it in your account profile page . And note land line to cell phone can take up a week to complete . Just have to keep checking each day until it’s completed 

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do