04-09-2021 07:06 AM - edited 01-06-2022 01:42 AM
I switched from Koodo to Public Mobile Yesterday. I cannot make or receive calls, only texts and my number did not switch over, it’s a random number. I need my original number from Koodo.
Solved! Go to Solution.
04-09-2021
07:44 AM
- last edited on
10-05-2021
08:40 AM
by
Dunkman
Refer to this link below for more details on the porting process:
https://www.publicmobile.ca/en/on/get-help/articles/port-fraud-protection
Sometimes the following things can aid in this process:
If none of this helps, and it's been more than 3 to 4 hours, call the porting helpline at 1-844-x for porting related problems.
It's not available for any other account related inquiries.