Hello please help asap

[Nkau007]

I paid for 34 a month, esim 50 gb 5 g speed 

But can't get to download public mobile app on my iPhone xr after scanning qr code 

[Phil_Adelphus · Accepted solution]

@Nkau007   Could your App Store account be set to a country other than Canada?

[Dunkman]

@Nkau007 

You can try to directly to you App Store app on your iPhone.  Search for Public mobile.  Download the app from the App Store.