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Having problems signing up for autopay

ray_1
Great Neighbour / Super Voisin

Hi

 

I cannot seem to sign up for credit card auto pay, the system here says my creditcard is refusing, however when I check creditcard online it puts in public mobile transaction of 0.00$

2 REPLIES 2

Anonymous
Not applicable

@ray_1 wrote:

Hi

 

I cannot seem to sign up for credit card auto pay, the system here says my creditcard is refusing, however when I check creditcard online it puts in public mobile transaction of 0.00$


Is this for a renewal or have you just signed up?

As above, don't use the unit # field, no space in postal code, and exactly matching the billing address of the credit card. Possibly even name but I haven't read that as a problem here.

Lieux
Oracle
Oracle

@ray_1 wrote:

Hi

 

I cannot seem to sign up for credit card auto pay, the system here says my creditcard is refusing, however when I check creditcard online it puts in public mobile transaction of 0.00$


You need to enter the same exact information than your credit card. And if you have a number for your appartment don't write it..just leave blank. You can use an incognito mode or use a different browser to see if it help. Let us know..

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