cancel
Showing results for 
Search instead for 
Did you mean: 

Having an issue with a Sim

makkahn28
Mayor / Maire

Trying to register a New Sim for something, But Invalid Sim

8 REPLIES 8

geopublic
Mayor / Maire

@makkahn28 wrote:

Trying to register a New Sim for something, But Invalid Sim


@makkahn28Invalid SIM occurs when you get locked out from the system or when you are trying to use a previously activated card. If you got locked out you need to wait an hour. If the card has been previously activated then you need to purchase a new card.

Is the watch compatible with Public Mobile?  Are you able to activate the SIM in your phone, to receive the text message with the verification code?

 

Remember, a data only sim doesn't receive any SMS message other than those (I think) from PM directly.  Also no telephone voice calls either.

ZfromVanC
Town Hero / Héro de la Ville

Try using a different internet browser, or waiting an hour and trying again. Sometimes the system needs a minute but then it will work.

Triguy
Mayor / Maire

Was the sim purchased at a retail location ?  If it was then you should return it and exhange it for a new one.

My Mother asked me to do this, I do have 3 More Sims, But what a waste for the 4th

It's to set up for DATA ONLY for a Watch for my Dad, GPS Only

ShawnC13
Oracle
Oracle

@makkahn28 wrote:

Trying to register a New Sim for something, But Invalid Sim


@makkahn28, now you have been around a long time.  Have you tried the private browser and all the other options?  If you have tried the private browsing and still get this error that you will need to get in touch with the MODS.  You say it is a new sim for something, is this something a new line with PM or what?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Anonymous
Not applicable

@makkahn28 wrote:

Trying to register a New Sim for something, But Invalid Sim


You've been here for 4 years and have lots of participation...you know how to search and who to ask.

Wait an hour and try again. Clear cache, try incognito, different browser.

Need Help? Let's chat.