3 weeks ago - last edited 3 weeks ago by computergeek541
Hi there,
I cannot make or receive phone calls.
Also checking my account shows error?
Payment method was confirmed and not the issue.
HELP!
3 weeks ago
@Lilli1804, do you have access to another cell phone that you can try inserting your SIM card in to see if it works? Sometimes swapping devices can help to correct settings
3 weeks ago
No system issues
3 weeks ago
I have opened a ticket but I still cannot use my phone
3 weeks ago
HI @Lilli1804
what phone do you have?
check the Telus outage map and see if any system issue in your area
https://www.telus.com/en/bc/outages
and try reboot your phone. Also try your sim card in another phone if possible, that will trigger a refresh on the system and might resolve your problem
3 weeks ago
today is first day of the new cycle?
you rebooted the phone? Does data work? Try Reset Network Settings on your phone