Has My Plan Changed?

[Laura50]

I understood that I have unlimited talk/text but received a text today saying I have 10 minutes left in my plan. I have never received this notification in over 4 years. Hero Data 3GB (30-Day) . But I am certain my plan was not called this when I originally signed up.

[SFH2025]

Thanks for this - I got the same text and was confused, so good to know it was a glitch.

[computergeek541]

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@hTideGnow wrote:

and @computergeek541 , @softech , @Dunkman , was PM aware of this and going to fix it?

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Public Mobile is aware and it's being investigated.

[hTideGnow]

hi @Laura50 

no worries, your plan is the same

and you can safely ignore the text, it was a system glitch and many got it for no reason.

and @computergeek541 , @softech , @Dunkman , was PM aware of this and going to fix it?

[hairbag1 · Accepted solution]

@Laura50 

this has been reported by many this week and has been identified as a known glitch. PM is taking steps to fix. You have unlimited calling so you're good.