I couldn't update my new debit card and couldn't renew my payment last week (13th) and found out a few days ago I couldn't get text messages or calls made by Androids (call by them says my number doesn't exists) but iPhones text messages still works, just not Androids as I own a iPhone. I've tried using my iPad, and then my laptop to make sure its not the gadget that's causing the issue, nope. Once wasn't accepting my new address in a new city, but after a bit of effort half the day, it accepted (address decided to show on the drop down). So not being able to update my card and address (finally got the address to work). My bank was updated with my address also before all these issues happened (I'm waiting for my credit card replacement in 2 weeks and had it ordered before the issues). I have done everything in my power, but Public Mobile seems to keep changing causing issues to some people.
