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HELP! No service! Virgin mobile to Public Mobile

Clint2aj
Great Neighbour / Super Voisin

SMS confirmed

App eSIM setup complete

Virgin service stopped

no mobile service now

Cant call or text anyone

HELP

 

4 REPLIES 4

Clint2aj
Great Neighbour / Super Voisin

Sorry this did not work.

Clint2aj
Great Neighbour / Super Voisin

IMG_8109.png

Clint2aj
Great Neighbour / Super Voisin

Turned phone off and on. Went from sim (virgin) to eSIM (public)

iPhone 14 where to do network selection?

this photo attached is from scanning QR code from email again:

 

IMG_8108.png

khraeohn
Great Citizen / Super Citoyen

Someone else had this issue and they fixed it by:

"Update, OK I just got it to work by turning off "Automatic" network selection on the sim, and selecting Public Mobile. Seems to be working now!

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