04-21-2019 11:56 AM - edited 01-05-2022 04:30 AM
Hello,
Myself and 4 of my others friends are having trouble with our phones, (All iphones and all with public Mobile)
Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then stops working again, My father has a android and he is not having any problems, He is also with public mobile.
Do you know of a service issue with Public mobile on Iphones?.
04-22-2019 08:41 AM
@newf2456 wrote:Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then stops working again
Do you know of a service issue with Public mobile on Iphones?.
Can you elaborate on "phones are not working"? What are symptoms? Do you see "No Service"? Is there a possible geographical correlation?
I'm on an iPhone SE and have had no issues at all, with iOS 12.2 and Carrier Profile Public Mobile 36.0
04-22-2019 06:32 AM
@newf2456 wrote:Hello,
Myself and 4 of my others friends are having trouble with our phones, (All iphones and all with public Mobile)
Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then stops working again, My father has a android and he is not having any problems, He is also with public mobile.
Do you know of a service issue with Public mobile on Iphones?.
No problem here with my iPhone 8 12.2 update
04-21-2019 12:33 PM
@newf2456 wrote:Is there anyone else with an iphone that is having the same problem my latested iphone update is 12.2
This looks like the latest version. Perhaps it is worthwhile to back things up and do a factory reset and restore to see if that resolves the problem.
04-21-2019 12:25 PM
@newf2456 wrote:Hello,
Myself and 4 of my others friends are having trouble with our phones, (All iphones and all with public Mobile)
Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then stops working again, My father has a android and he is not having any problems, He is also with public mobile.
Do you know of a service issue with Public mobile on Iphones?.
My son and my daughter-in-law use iPhones that one is iPhone 6 with PM, they didn't say have any issues.
04-21-2019 12:22 PM
Is there anyone else with an iphone that is having the same problem my latested iphone update is 12.2
04-21-2019 12:05 PM
@newf2456 wrote:Hello,
Myself and 4 of my others friends are having trouble with our phones, (All iphones and all with public Mobile)
Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then stops working again, My father has a android and he is not having any problems, He is also with public mobile.
Do you know of a service issue with Public mobile on Iphones?.
Nothing obvious. Weird that they work for a bit then stop. Is it possible the 4 phones are all behind on the latest update from Apple? Far fetched... But something to check.