@MJLeRoux95 wrote:
I've moved back to the UK from Canada recently, I'm noticing I don't get any signal here on my public mobile SIM. I still really need to receive the odd verification text on my Canadian number when they're from the CRA etc, does anyone have any idea what I can do?
Hi @MJLeRoux95 ,
So you have the phone with you in the UK, right?
If for some reason you really need the communication going to your Public Mobile SIM card, you could try this.
If you have someone you know and trust in Canada, you could ask them to obtain a new Public Mobile SIM card, and then you could obtain than number to submit a ticket to the Moderators to swap your old SIM with the new SIM.
Methods to contact Moderators:
https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator
OF course, this would mean this person in Canada would than need to insert the SIM into a compatible Public Mobile phone to receive messages/calls on your behalf.
This may be more work than it is worthing doing, but just a work-around if needed.
Note: this would render your old SIM dead, and unusable for the future.
How long will you be in the UK ?
Also Note:
After 90 days of non-payment, your account will be permanently deactivated, which means you will:
1-Lose access to your phone number (and Self Serve account), any rewards or Available Funds balance that was in your account at time of suspension, and won’t be able to transfer the phone number to a new provider in the future.
2-Need a new Public Mobile SIM card if you decide to activate a new Public Mobile account.
