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10-11-2021 02:13 PM - edited 01-06-2022 03:31 AM
The site only lets me go back 6 months.
Is it possible to get my statements of all payments made for 2018,2019 and 2020?
Thank you
AK
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10-11-2021 07:03 PM
I only hope you will be successful getting annual statements since 2018 if PM keeps their records straight and in order. And I bet it will take some time to receive it...
Can you use your credit card statements as 'proof of purchase'?
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10-11-2021 03:14 PM
Here’s when and how to contact our Customer Support Agents:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
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10-11-2021 02:32 PM
@AKOTTAWA if you need proper statement, you will have to open a ticket with PM and request them to send it to you. They will provide PDF statement and will probably take around 3 - 4 weeks.
Here is some more information provided by @AE_Collector
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10-11-2021 02:14 PM - edited 10-11-2021 02:15 PM
you will need to request invoice from Customer Support Agent by CS_Agent ,and Explain your issue to they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.
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