08-06-2024
04:43 PM
- last edited on
08-06-2024
04:46 PM
by
computergeek541
I received an email staring that my payment method had gone through. I checked the app and it did. This has to be a scam, right?
08-06-2024 04:48 PM
Thanks. I can rest easy now. Much appreciated
08-06-2024 04:45 PM
@Bdubs117 if services still work just ignore , seems to be system wide glitch . Many customers getting same error message
08-06-2024 04:45 PM
HI @Bdubs117
no scam but gltich only
if your PM services have no problem o, please ignore the message about the overdue issue. It looks like there was a system glitch and those email were sent wrong, sent to the wrong group of customers
if you are concern, you can also message support agent:
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437