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Fraud payment email

Bdubs117
Great Neighbour / Super Voisin

I received an email staring that my payment method had gone through.  I checked the app and it did.  This has to be a scam, right?

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3 REPLIES 3

Bdubs117
Great Neighbour / Super Voisin

Thanks.  I can rest easy now.  Much appreciated 

Handy1
Mayor / Maire

@Bdubs117  if services still work just ignore , seems to be system wide glitch . Many customers getting same error message 

hTideGnow
Mayor / Maire

HI @Bdubs117  

no scam but gltich only

if your PM services have no problem o, please ignore the message about the overdue issue.  It looks like there was a system glitch and those email were sent wrong, sent to the wrong group of customers

if you are concern, you can also message support agent:

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

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