06-10-2019 08:56 PM - edited 01-05-2022 08:02 AM
I forgot to input referal name when setting up my new Public Mobile account... Is it too late or something could be corrected?? Thanks!
06-15-2019 10:58 PM
it is late!
06-11-2019 02:21 PM
Seems like the problem was resolved and they were able to do some changes to account when I sent the message to moderator. Thanks for your help!!
06-11-2019 01:30 PM
When I started in 2016, referrals could not be added by the moderators - there was no way to do so.
Sometime in late 2017, or early 2018, this changed, and Moderators can now add the telephone number of the referrer to the referee, at the request of the referee.
06-11-2019 12:41 AM
Thanks!;)
06-10-2019 11:03 PM
@rsn wrote:I forgot to input referal name when setting up my new Public Mobile account... Is it too late or something could be corrected?? Thanks!
PM activation form asks for referrer's phone number. If you are looking for the field for referrer's name, there is none. Your referrer did not prepare you enough. It is too late now after activation.
You may send a private message to moderator. But there is no guarantee you will get it.
06-10-2019 10:30 PM
06-10-2019 09:30 PM
@rsn wrote:I forgot to input referal name when setting up my new Public Mobile account... Is it too late or something could be corrected?? Thanks!
When you contact the mods to explain, you don't need to give your friend's name. You will need to give your friend's phone number.
06-10-2019 09:24 PM
@rsnIt is too late.. it has to be applied during sign up.
06-10-2019 08:57 PM - edited 06-10-2019 08:57 PM
If this just happened today/recently then you can try contacting a Moderator and see if they will apply the credit to you and the person who referred you.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Current moderator hours are:
Monday to Friday from 8 AM to midnight Eastern time.
Saturday and Sunday from 8 AM to 10 PM Eastern time.
06-10-2019 08:57 PM
@rsn wrote:I forgot to input referal name when setting up my new Public Mobile account... Is it too late or something could be corrected?? Thanks!
@Moderator_Team < Click this. Ask nice. They have no obligation.