For those who upgraded their plan from 6GB to 12GB, but still shows as 6GB data

[Yong]

For those who upgraded their plan from 6GB to 12GB, but still shows as 6GB data, you do need contact Public Mobile's moderators, after they do something for your account, then you can reboot your phone and get the 12GB data show in your account. 

[srlawren]

@Yong no problem, it's an easy misunderstanding.  I just wanted to manage expectations properly as much as possible.  Cheers!

[Yong]

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@parlaminty wrote:
Rebooted my phone and still shows 6gb

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sorry for the confusion, you do need contact one of the moderators first

[Yong]

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@srlawren wrote:

@parlaminty @Yong the reboot for that particular problem is only needed after one of the moderators has already fixed your plan in their system.  The reboot on it's own won't help with a failed scheduled plan change.  

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Thanks for your clarification

[srlawren]

@parlaminty @Yong the reboot for that particular problem is only needed after one of the moderators has already fixed your plan in their system.  The reboot on it's own won't help with a failed scheduled plan change.  

[parlaminty]

Rebooted my phone and still shows 6gb