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Yong · 11-02-2016

For those who upgraded their plan from 6GB to 12GB, but still shows as 6GB data, you do need contact Public Mobile's moderators, after they do something for your account, then you can reboot your phone and get the 12GB data show in your account.

Yong · 08-09-2016

Hi, I wanted to port myFido number over to Public mobile after one day's test, sent the online email support according to the request on Thursday, but got no response yet. Have been carrying two phones... I would need help on this matter. Meanwhile,...

Yong · 11-03-2016

@parlaminty wrote:Rebooted my phone and still shows 6gbsorry for the confusion, you do need contact one of the moderators first

Yong · 11-03-2016

@srlawren wrote:@parlaminty @Yong the reboot for that particular problem is only needed after one of the moderators has already fixed your plan in their system. The reboot on it's own won't help with a failed scheduled plan change. Thanks for your ...

Yong · 11-02-2016

After Mary did something for my account, she told me to reboot the cell phone, now data shown as 12GB

Yong · 11-02-2016

today is my renewal day, but the data change was not reflected, still show as 6gb, not sure whether this is a common issue. already PMed Mary for help.

Yong · 08-30-2016

Forrest Gump

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For those who upgraded their plan from 6GB to 12GB, but still shows as 6GB data

problem with porting the number and no response yet from online email support

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