02-06-2022 03:22 PM
I swapped sim too soon, and missed the confirmation text.
Solved! Go to Solution.
02-06-2022 03:40 PM
@Free2pub Please check your Community inbox on the top right, envelope icon. I sent you the number again. Let us now if you need any other help 🙂
02-06-2022 03:39 PM
@Free2pub
Please confirm if you got my message. It shows as sent on my end.
02-06-2022 03:28 PM
Passed that window
02-06-2022 03:27 PM
I didn’t get number to call
02-06-2022 03:25 PM
Hi @Free2pub
try to put it back.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
After you call that number, please make sure you keep the old SIM in your phone to reply to the confirmation text as soon as you receive it.
@Free2pub : Is it still less than 90 minutes since the transfer? If so then put the old SIM back in.
02-06-2022 03:23 PM - edited 02-06-2022 03:24 PM
I'm sending you a private message with a phone number to call. They will help you resubmit your porting request to your old carrier.
