11-28-2023 08:56 AM
I've already sent a message over to CS_Agent, however no response for a day. Is there anyone that can assist? Unable to receive incoming texts or calls at all.
11-28-2023 11:14 AM
eSim, and I did reply yes to the text message I got.
11-28-2023 10:26 AM
What kind of sim you are using, eSIM or Physical sim, by the way, can you confirm you have already finished the porting out from you previous provider?
11-28-2023 09:05 AM
Are you able to dial and text out?
Then you have a stuck port. I will private message you the Telus team porting number. Check your private inbox. (envelop on upper right corner of web page)