Facetime and IMessage Not Working

[Thomasin]

I just activated my account and transferred my phone number. Now I cannot receive any IMessages or Facetime calls. I tried " Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. " And it's still not working. Any suggestions?

[pmbc]

@Thomasin If you tried that and it didn't work, reach out to the CS Agent at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.