04-11-2024 08:54 PM
Hey, new here
Tried registration of SIM and then port to PM. It’s showing invalid sim. Pls help!
04-12-2024 01:53 PM
Did you get any reply from Customer service, if you have texted them already? Let us know so we can further look into it!
04-11-2024 09:05 PM
Hey. The device is from other country so it’s not allowing me to download the app. Any more ideas? I can send a dm to customer service
04-11-2024 08:56 PM
HI @Varun2024
you completed the registration on the Public Mobile app?
you tried your PM sim in another phone?
if it still show invalid sim, check with support agent and see if the activation was done properly
please submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
