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Expired credit card

nathanlaakso
Great Neighbour / Super Voisin

Hi there, 

 

My credit card expired and I received a new one in the mail.  Forgot to update public Mobile billing.... I think I lost my rewards (e. G. Referred by a friend and referred a friend too) and accumulated year of service for discount. 

 

Updated as soon as I realized. 

 

Can my loyalty rewards be re-instated? 

 

1 REPLY 1

lou27
Good Citizen / Bon Citoyen

Your account might have gone into suspended mode due to the expired CC, but as soon as your account is reactivated. Your rewards will reappear on your profile. 


@nathanlaakso wrote:

Hi there, 

 

My credit card expired and I received a new one in the mail.  Forgot to update public Mobile billing.... I think I lost my rewards (e. G. Referred by a friend and referred a friend too) and accumulated year of service for discount. 

 

Updated as soon as I realized. 

 

Can my loyalty rewards be re-instated? 

 


 

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