The delay may be due to backlog of mails and parcel from the strike. There is a thread discuss the delivery delay. https://productioncommunity.publicmobile.ca/t5/Announcements/Online-SIM-delivery-may-be-delayed-until-Canada-Post-s-service/td-p/289581...
If you got a welcome message from Public. It should be ported. Try a reboot and also sometimes it takes up to 2 hours to complete the port meaning you can receive text but calls will not work.
Try reboot your phone. If you are porting an existing phone #, it may take up to 2 hours for the port to complete. If your old sim is still working, your port may be in transit.
