Esim failed

[Vantage]

I deleted it on my phone, and now I need a new one to activate my new subscription

[Vantage]

Thanks for the info..everything is working perfectly!!!

[softech · Accepted solution]

@Vantage if you installed the original eSIM and deleted it, you will have to re-buy a new one using the app

First, download the app, click circle with a + from the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there

[Handy1]

@Vantage  You can request a new one for $5 from support 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437