Error Creating a Support Ticket

[Ramune]

Hello,

It seems the create a support ticket is not working as i have tried multiple options and it comes back with an error.  Im trying to get some help with my account in the terms of MFA.   My phone died last week, and I had to setup a replacement.  I purchased a new sim and its activated, calls/texts are fine, just MFA from my bank not working.

Ramune

[eddieO · Accepted solution]

@Ramune the link below should work for creating a ticket as many including myself have used it, even as recently as last week.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)