Error 820 during account activation

[Sameerbagga]

Error included in screenshot

 

@CS_Agent 

[Sameerbagga]

Nope so weird.. the support team left me a message next day asking if I still need help?

How do they expect the issue to be fixed if no-one helped me lol. Anyhow, they just lost a customer due of lack of dedicated support team, there are tons of providers in market to choose from.

[softech]

@Sameerbagga 

was the issue resolved in the end?

What was the problem? did PM told you what is error 820?

[Handy1]

@Sameerbagga  Please message support and get fixed 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

[HALIMACS]

@Sameerbagga 

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here to create a support ticket, then type Customer Support Agent, then Contact Us,  or, 
2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[softech · Accepted solution]

@Sameerbagga   

you will need to message support to open ticket.  Please message them here:

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there