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Error 6UT1: Can’t receive incoming calls, only make outbound calls

Fishyflyer
Great Neighbour / Super Voisin

Signed up for $50 Can/US plan using eSim earlier today and I can’t receive any incoming calls.

Whenever someone tries calling me, they get “error code 6ut1: The number you are calling is not in service"

However, outgoing calls work. I tried restarting my cellphone and nothing has worked so far. 

I have tried looking through other posts but couldn’t find any solution

2 REPLIES 2

file100
Great Neighbour / Super Voisin

Did you resolve your issue?  Cause I’m getting the same issue

Thanks

 

hTideGnow
Mayor / Maire

HI @Fishyflyer 

did you port in your number? if you did, you got a text from old carrier and you replied Yes?  If you ported in number, the port was not done.  i will send you a number to call porting team to confirm.  Please check Community inbox for the number

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