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Emergency - Public Mobile not offering US service in 2022

allardljosh
Good Citizen / Bon Citoyen

I'm shocked that Fido is telling customers that they will no longer be able to call emergency services in the US as they move to VoLTE only. When is PM going to get their act together and offer this service. Why wasn't I notified as I'm on an unlimited 2GB US plan.

 

https://www.fido.ca/support/mobility/3g-shutdowns-prepaid

38 REPLIES 38

Community_QA
Model Citizen / Citoyen Modèle

Did you read the original post?

 

1. he has a plan that can call within US already, why need to know the roaming Add-on?

2. he was asking for what happens with the shutting down of 3G in US, why need to know the roaming Add-on?

 

 

Anonymous
Not applicable

@allardljosh

for public mobile no information available yet,, but if you visit U.S. you need to Purchase Add-Ons

Spoiler

For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20

 

when you visit U.S. and then Purchase it,

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

Follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’
  4. Select ‘Confirm my purchase’,
  5. after purchase successful you have to do Rebooting your phone
    what is meant by rebooting the device turn off and turn it back on.

 

review of Add-ons visit Here link...

make sure enable roaming on,
Try manually selecting either of  AT&T or T-Mobile, whichever works best for you,
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agentto do it for you.

allardljosh
Good Citizen / Bon Citoyen

Yeah, Snowbird plan. Carlos on the live chat enjoys jerking people around, just trying to figure out what PM can do.

JK8
Mayor / Maire

@softech 

 

Thanks for the info!

@JK8   I think OP has the Snowbird plan offered back in 2019:

$60 for 8.5 GB at 3G speed + 2 GB of US Data + UL Canada/US Talk & Text

 

@J_PM , with 3G phasing out in US, would it affect the Snowbird plan and Roaming in US? (or PM will have VoLTE very soon???)

 

 

hTideGnow
Mayor / Maire

Hi @allardljosh ,  there is no news about VoLTE on PM.   Yes, US are closing down their 3G network. I think I saw some people asked if Roaming still work when there is no 3G network in US and PM does not support VoLTE here in Canada.  Would like to know the answer as well.

 

JK8
Mayor / Maire

@allardljosh 

 

What plan is this? There is no unlimited 2 GB US plan with PM.

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