Email not recgnoized to access my account to make corrections
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11-25-2019 09:57 AM - edited 01-05-2022 08:07 AM
Hello, I have been with Public mobile now for a month. Just recently I had to change my debit visa card so now I have a new card number. For some reason I CAN NOT log into my account as it says my email is not recognized and so now I have no phone service and I need to get this fixed so I can input my new card for AutoPay. Please help????
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11-25-2019 10:11 AM
online
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11-25-2019 10:09 AM
I applied online
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11-25-2019 10:05 AM - edited 11-25-2019 10:13 AM
If you need to make a payment immediately then you could purchase a voucher and call 611 or use recharge.com. Try using a different browser and incognito mode. Also clear you cache and cookies then reboot. If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.
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11-25-2019 10:03 AM
Did you sign up in store or online?
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