10-26-2019 05:38 PM - edited 01-05-2022 07:44 AM
Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches.
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10-27-2019 02:33 PM
I would ask moderator if it’s doable.
10-27-2019 02:31 PM
10-27-2019 01:33 PM
@Ron2 wrote:Unfortunately that also switches the phone number.
@popping wrote:
@Ron2 wrote:Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account.
He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...
Yes, just swap SIM card betwen phone A and B.
Unfortunately that also switches the phone number.
Yes. That is the conclusion that we tried to explain to you on this fhread. It is not possible to swap both phone numbers. You can save one of the two numbers by porting one number out to another provider and port it back to PM. When you port one PM number out, that account will be closed and canceled.
10-27-2019 01:21 PM
Unfortunately that also switches the phone number.
@popping wrote:
@Ron2 wrote:Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account.
He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...
Yes, just swap SIM card betwen phone A and B.
Unfortunately that also switches the phone number.
10-27-2019 01:15 PM
@Ron2 wrote:Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account.
He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...
Yes, just swap SIM card betwen phone A and B.
10-27-2019 01:12 PM
Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account.
He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...
10-27-2019 03:52 AM
@Ron2 wrote:Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches.
@Ron2 You mentioned in your post that both phones are paid for by the same person but are they being used by the same person? If so is the reasoning the functionality of the two phones?
10-26-2019 10:32 PM - edited 10-26-2019 10:34 PM
@smp99 wrote:Do both numbers originate from the TELUS world? Or did you port in from Bell or Rogers?
if TELUS, then you have a shot.
you could port out the $15 to some other prepaid. This will cancel the $15 plan. Then port that same number back in onto $10 plan. This will send that phone number back into the TELUS pool. Then create a new $15. When it come time to pick a number you can ask for the last 4 digits. Your number may appear.
if the phone number is cancelled as the result of a number ported on top of it to replace it, that replaced phone number will not immediately go back into the pool of numbers. Numbers do not immediately get re-issued. You would have to hope that one of the Public Mobile moderators can pull the phone number out of the deactivated phone number aging pool.
In any event, if someone values the number, this is a very risky idea.
10-26-2019 08:24 PM - edited 10-26-2019 08:34 PM
Do both numbers originate from the TELUS world? Or did you port in from Bell or Rogers?
if TELUS, then you have a shot.
you could port out the $15 to some other prepaid. This will cancel the $15 plan. Then port that same number back in onto $10 plan. This will send that phone number back into the TELUS pool. Then create a new $15. When it come time to pick a number you can ask for the last 4 digits. Your number may appear. If not, picknany new number. Then contact the mods. If the number is in the free pool they can assign it to the $15 plan. They have done this for me in the past
But you have to make sure TELUS owns that number.
the easiest and safest thing to do is upgrade both plans to $15 plans.
10-26-2019 05:57 PM
Hi,
There is no way to switch phone number A onto sim card B.
The phone number goes with the sim card which goes with the account.
If you just swap the sim cards, phone device A will have phone number B and vice versa.
10-26-2019 05:55 PM
10-26-2019 05:54 PM - edited 10-26-2019 05:55 PM
@Ron2 wrote:Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches.
It is impossible to switch number between two PM plan. All Canadian mobile providers do not switch numbers between plans.
The easest way is to switch phone plans between users.