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Easiest Way to Switch Plans Between Two Phones

Ron2
Good Citizen / Bon Citoyen

Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches. 

12 REPLIES 12

Master2000
Model Citizen / Citoyen Modèle

I would ask moderator if it’s doable.

  • @Ron2  Since it's been established that the phone numbers cannot be switched the decision to made is how important are the numbers to each individual? Does you mother use the phone mostly to call out? Recieve calls? Both?  Is it mostly for friends and family to stay in touch? I believe your brothers number is of importance for work etc.. porting out a number really wouldnt solve the issue at all other than having the ability to save the plan. The best option would be to switch sim cards and numbers. If the use of your mothers number is limited informing the callers involved with the number change is easy....your brothers a little more difficult. A straight switch would allow either recipient to inform callers of the change via voicemail or in person. Both phones could have the contacts "flagged" or blocked so they go to voicemail with a message redirecting/informing the caller to call the other number. If your mother doesn't normally receive a lot calls you could call forward your brothers old number to his new number for a few weeks til most contacts have been informed but he still recieves calls thru redirection. Adding the $5/500min addon onto the $10 plan will take care of a temporary increase in calls. Using the extended absence feature on voicemail would disable the ability to leave message on your mothers new number to avoid the hassle of checking voicemail but as its family temporary access to voicemail (each others ) shouldnt be too much of concern. If your brother has a dual SIM phone he could keep  both SIM cards for awhile til his callers get used to the new number. You then activate your mother on a new SIM card today at walmart get a free sim card and activate the $25 dollar plan and add $2 to the account. For $30  total and changing the plan on next renewal to the $15 after receiving the refer a friend and flash sale credits your mothers phone will cost average out to $7.50 a  month. After your brother no longer needs the SIM card with the $10 plan it can be given to your mother and your brother can decide what to do with the extra number/SIM card.

popping
Retired Oracle / Oracle Retraité

@Ron2 wrote:

Unfortunately that also switches the phone number.


@popping wrote:

@Ron2 wrote:

Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account. 

 

He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...


Yes, just swap SIM card betwen phone A and B.


Unfortunately that also switches the phone number.


Yes.  That is the conclusion that we tried to explain to you on this fhread.  It is not possible to swap both phone numbers.  You can save one of the two numbers by porting one number out to another provider and port it back to PM.  When you port one PM number out, that account will be closed and canceled.

Ron2
Good Citizen / Bon Citoyen

Unfortunately that also switches the phone number.


@popping wrote:

@Ron2 wrote:

Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account. 

 

He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...


Yes, just swap SIM card betwen phone A and B.


Unfortunately that also switches the phone number.

popping
Retired Oracle / Oracle Retraité

@Ron2 wrote:

Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account. 

 

He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...


Yes, just swap SIM card betwen phone A and B.

Ron2
Good Citizen / Bon Citoyen

Phone A belongs to my brother and it is an Android smartphone. Phone B belongs to our mother, who is elderly and lives in an assisted care home. It is a very basic Jethro 3G phone. Phone A gets used more, and Phone B very little. My brother pays for both phone plans out of the same account. 

 

He was told by the person at Walmart that installed the SIM card in Phone B that all he had to do was call 611 and the plans could be switched...

darlicious
Mayor / Maire

@Ron2 wrote:

Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches. 


@Ron2  You mentioned in your post that both phones  are paid for by the same person but are they being used by the same person? If so is the reasoning the functionality of the two phones?


@smp99 wrote:

Do both numbers originate from the TELUS world? Or did you port in from Bell or Rogers?

 

if TELUS, then you have a shot.
you could port out the $15 to some other prepaid. This will cancel the $15 plan. Then port that same number back in onto $10 plan. This will send that phone number back into the TELUS pool. Then create a new $15. When it come time to pick a number you can ask for the last 4 digits. Your number may appear.

if the phone number is cancelled as the result of a number ported on top of it to replace it, that replaced phone number will not immediately go back into the pool of numbers.  Numbers do not immediately get re-issued.  You would have to hope that one of the Public Mobile moderators can pull the phone number out of the deactivated phone number aging pool.

 

In any event, if someone values the number, this is a very risky idea.

smp99
Deputy Mayor / Adjoint au Maire

Do both numbers originate from the TELUS world? Or did you port in from Bell or Rogers?

 

if TELUS, then you have a shot.
you could port out the $15 to some other prepaid. This will cancel the $15 plan. Then port that same number back in onto $10 plan. This will send that phone number back into the TELUS pool. Then create a new $15. When it come time to pick a number you can ask for the last 4 digits. Your number may appear. If not, picknany new number. Then contact the mods. If the number is in the free pool they can assign it  to the $15 plan. They have done this for me in the past 

 

But you have to make sure TELUS owns that number. 

the easiest and safest thing to do is upgrade both plans to $15 plans. 

Daps
Deputy Mayor / Adjoint au Maire

Hi,

There is no way to switch phone number A onto sim card B.

The phone number goes with the sim card which goes with the account.

If you just swap the sim cards, phone device A will have phone number B and vice versa.

cellphoneuser1
Mayor / Maire

@Ron2 

 

This can't be done. Sorry

popping
Retired Oracle / Oracle Retraité

@Ron2 wrote:

Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans are being paid for by the same person. However, Phone A gets used more, while Phone B gets used less. Is there any way to switch the plans so Phone A gets the $15 plan, and Phone B the $10 plan without switching phone numbers? I assume if the SIM cards are simply switched the phone number switches. 


It is impossible to switch number between two PM plan.  All Canadian mobile providers do not switch numbers between plans.

 

The easest way is to switch phone plans between users.

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