E SIM to E SIM transfer

[Karenchristian]

How  to transfer E SIM with my previous provider to Public E SIM? Doesn't seem to be switching correctly

[Karenchristian]

Have a nice night, I think I got it figured out.

[Karenchristian]

iPhone 16 has dual E SIM capabilities. The old one is listed as Primary and the PM E SIM is listed as Personal. All contacts are attached to the Primary number, can we delete the old E SIM because somehow something is stopping the phone from operating correctly.

[hairbag1]

@Karenchristian 

your old esim should be defunct now. Once you successfully ported to PM, your old account is deactivated.

[Karenchristian]

can we delete the old provider E SIM?

[Karenchristian]

we got a confirmation from old provider and responded right away

Got an EVERSAFE confirmation code

[Karenchristian]

yes, we got a text from the previous which we responded to

[hairbag1]

@Karenchristian 

did you receive the port verification text yet ?

[Karenchristian]

We responded YES to the old provider, they have closed the account but the PM isn't working.

I have assisted friends with the SIM card transfers but never  E SIMs

[Karenchristian]

we downloaded the E SIM, we ported the phone number. The iMessage isn't working and the Old provider is still the PRIMARY and the PM E SIM shows PERSONAL. Should I delete the old provider E SIM?

[hairbag1]

@Karenchristian 

after you initiate the port of your old number to PM, you must replay YES within 90 mins to the confirmation request. Once your old esim quits working, then the port is complete and you should have Public Mobile service established.

clipped from Help Files...

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

[Karenchristian]

The Public E SIM is installed, however the old provider E SIM is also on the phone. How do I know when to uninstal the previos E SIM?

[hairbag1]

@Karenchristian 

you need a Public Mobile esim now. Download the PM app to get your free esim to activate your new PM account. You'll be given opportunity to port your old number to your new PM account during the activation process.

ed