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Have a nice night, I think I got it figured out.

iPhone 16 has dual E SIM capabilities. The old one is listed as Primary and the PM E SIM is listed as Personal. All contacts are attached to the Primary number, can we delete the old E SIM because somehow something is stopping the phone from operatin...

can we delete the old provider E SIM? 

we got a confirmation from old provider and responded right awayGot an EVERSAFE confirmation code