@Karenchristian wrote:
How do we know when to insert the Public Mobile SIM card after switching from previous carrier?
Hey @Karenchristian
First, you should have the old carriers SIM in the phone to get the text message and say YES within 90 minutes of them asking permission to port. As soon as you say yes, you should see their name be removed from the top of your phone and it should go to SOS status. Then, shut down your phone, insert PM SIM and restart phone. Easy peezy. If you didn't get the porting request or missed it, there is a number you can call tomorrow which I can send once confirmed if that didn't happen. I won't waste your time nor mine sending it if that's not the case.
