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Need Mins

LonesomeLooser
Great Neighbour / Super Voisin

SOS I am in need of Mins to get calls and text for work. I ran out today. I didn't get many hours over Xmas break at work. My last pay was not good. I have 5 reward points points. Help!

9 REPLIES 9

self solution removed


@LonesomeLooser wrote:

Currently suspended as of noon time today.


If your account is suspended due to non-pay...you have 90 days "grace" from day it was suspended, to pay up and get going again. After that, your PM account is permanently deactivated. If you can get to 7-11 or Shell gas, you can buy payment vouchers, then dial 611 to add those vouchers to your suspended account and resume service.

LonesomeLooser
Great Neighbour / Super Voisin

Currently suspended as of noon time today.

LonesomeLooser
Great Neighbour / Super Voisin

Thank you. I thought so. And it makes sense.

SourDude1234
Model Citizen / Citoyen Modèle

Hi, account must be activated. Is your subscription currently deactivated?

yes, account needs to be active.  pay and resume service first.  if your account just suspended, then you don't need the addon, you should have calling minutes after account reactivated

 

LonesomeLooser
Great Neighbour / Super Voisin

Thank you, Merci. I saw that and was not sure if I would need my account to be active to use that?

slusagm
Mayor / Maire

hi @LonesomeLooser 

5 points are enough to redeem for 500 min Canada-Wide Long Distance

Login the Rewards site and redeem.  Pick the minutes addon and add to cart to complete the redemption.  The minutes will be added quickly, usually within 5 or 10 mins.  Remember to reboot phone

SourDude1234
Model Citizen / Citoyen Modèle

Hi there, please navigate to your app, then click “Shop Add-Ons” and you can purchase the Canada wide add on for a charge.

Edit: 5 points enough for the add-on, navigate to Rewards page and redeem

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