Transfering number to eSIM

[Shahra]

I created an account and paid for my subscription. I replied YES to transfer my SMS service from my original carrier, but I received an error message during the transfer saying something went wrong. I’m not sure what to do next.

[samsunga31]

Hello.

Please check your mailbox as there is a number you can call to resolve this.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage