Dropped calls

[holly2202]

Still constantly experiencing dropped calls. Even today - Monday, May 06th.

Any update when problem will be fixed?

[Bart104]

One ring, and straight to my mailbox, just on some calls.

Weird.

[Nezgar]

You can use this test call service - there's Toronto and Victoria numbers:

https://thetestcall.blogspot.com/2012/08/the-test-numbers.html

[JK8]

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@pfurlong70 wrote:

I did it, I'll see if it makes a difference, thanks. 

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See if @gpixel  suggestions work. If not, try putting your sim card in your wife’s phone and have your Bell friend call you. If there are no problems most likely something with your phone.

[pfurlong70]

I did it, I'll see if it makes a difference, thanks. 

[gpixel]

@pfurlong70 

1. Open Settings>General Management>Reset
2. Tap Reset Network Settings>Tap Reset Settings
If prompted enter your pin, passcode
3. Tap Reset Settings 1 more time to confirm
4. Restart

[pfurlong70]

2 different people. My wife who is on Koodo network and a friend of mine on Bell network. 

[JK8]

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@pfurlong70 wrote:

I have been having issues with dropping calls the last few days. Anyone else? Saturday November 21, 2020

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My services are working fine.

Are the dropped calls from more than one person? Are the dropped calls in the same location you are in?

[pfurlong70]

Samsung note 9 

[gpixel]

@pfurlong70 

what's the make and model of the device?

• toggle airplane mode on/off
• reset your network settings and restart the phone
• I wonder if 5g is interfering with the HSPA+ signals?

[pfurlong70]

I have been having issues with dropping calls the last few days. Anyone else? Saturday November 21, 2020

[m20]

I am also experiencing random dropped calls.

[srlawren · Accepted solution]

@holly2202 here's the official announcement:  https://productioncommunity.publicmobile.ca/t5/Announcements/Resolution-In-Progress-Dropped-calls-is...