Double charged

[Ali_123]

@CS_Agent

When I signed up for Public Mobile.  I was double charged.  I am unable to submit a ticket through the usual channels (I just get a 404 error).

Please tell me how to proceed. 

Ali

[Chalupa_Batman · Accepted solution]

Hi @Ali_123 

You can submit a ticket through this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner for their reply.

However, before you do, please contact your credit card company or bank to confirm it's an actual double charge and not just a pending charge. Those two are often mistaken.