I recently changed my plan to one of the plans that were available as part of the Black Friday event. When I initially went to upgrade my plan, I lost cellular data right after I confirmed the payment, which caused the transaction to time out. The changes never took effect on my account, so I had to redo the whole transaction. The second time it worked fine.
The problem is now I have two charges for this transaction on my credit card, both have moved on from being pending transactions to fully post. I have been unable to get a hold of any support as the chat bot sends me a link to a page which displays a 404 error regardless of what computer I'm on when I try to access it. I've tried 4 computers and a phone at this point lol. Anyone know where I should proceed from here?
